Last updated 27 October 2026
Changed your mind about TEA Reader? No problem. Your account is yours, and you can ask us to delete it whenever you like.
We believe you should be in control of your personal information. If you no longer want an account with us, you can delete it directly through the app or our website.
If you can’t access your account or would prefer us to handle the request, email support@webcube.co.za from the email address linked to your account. Use Delete My Account as the subject line.
We’ll verify your request and process it.
When your account is deleted, we remove the personal information associated with it, including your account details, book library, reading progress, bookmarks and saved settings, subject to any information we are legally required to retain.
We don’t keep your personal information just because we can. Where there is no longer a legitimate reason to retain it, it should be deleted.
Certain records may need to be retained to meet legal, tax, accounting or other obligations. Where this applies, we keep only the information required for that purpose and for the applicable retention period. We may also retain limited information where necessary to resolve disputes, prevent fraud or comply with the law.
Any information retained for these reasons will be handled securely and deleted or anonymised when it is no longer required.
We’ll process your account deletion request within 30 days, usually much sooner.
Deleting your account means you’ll lose access to your TEA Reader library through that account, including books you’ve purchased.
If you simply want to take a break or stop receiving marketing emails, you may not need to delete your account. You can unsubscribe from marketing emails instead.
But if you’re ready to leave, that’s your choice.
If you have questions about account deletion or your personal information, email support@webcube.co.za or visit our contact page.
Business: Webcube Media and Technology (Pty) Ltd
App: TEA Reader
Website: elusiveauthoress.com