Last updated 27 October 2026

This Privacy Policy explains what personal information we collect when you use the TEA Reader app and the website at elusiveauthoress.com, why we collect it, and the choices you have. We’ve tried to write it in plain language rather than legal jargon.

The Elusive Authoress and the TEA Reader app are run by Webcube Media and Technology (Pty) Ltd (“we”, “us”, “our”), based in South Africa. If you have any questions, you can email us at support@webcube.co.za or use our contact page.

The short version

  • We collect what we need to give you an account, show you your books, and remember where you’re reading.
  • We never sell your personal information, and we don’t share it for anyone else’s advertising.
  • You can read, correct, or delete your information at any time — see Delete your account.
  • Our books are written for readers aged 16 and up — there’s no explicit adult content.

1. Who this applies to

This policy covers the TEA Reader mobile app (on Apple’s App Store and Google Play) and the website. Where we mention “the app”, we mean TEA Reader; where we mention “the website”, we mean elusiveauthoress.com.

2. What we collect

Account

When you create an account, we collect your name (or the name you choose to use) and your email address. We also store a securely protected version of your password so you can sign in.

We don’t store your password in readable form.

Your books and reading progress

We keep track of the books in your library, the books you own, and where you stopped reading. This may include your last-read page and bookmarks.

Why? Because nobody wants to lose their place in a book and spend ten minutes trying to remember which chapter they were on.

Your purchases

When you buy a book, we record what you purchased and when. This helps us give you access to the book in your library and assist you if there’s a problem with your purchase.

Payments are handled by the relevant payment provider. Website payments are processed through our card payment processor, while purchases made inside the app are handled by Apple or Google, as applicable.

We do not collect or store your card details or banking information. We receive the information needed to confirm your purchase and provide access to your book.

Messages you send us

If you contact us for help, we may keep your message and our response so we can assist you and keep a record of the issue.

Technical information and cookies

Like most apps and websites, TEA Reader and our website may collect certain technical information, including your device type, app version, basic usage information and error or crash reports. This helps us troubleshoot problems, improve reliability and keep everything running as it should.

Our website also uses cookies where necessary to keep you signed in and remember basic preferences.

We don’t use third-party analytics or advertising trackers in the app or on our website. Apple and Google may give us basic, aggregated crash and performance information for apps installed from their stores, which doesn’t identify you personally.

3. What we use your information for

We use your information to:

  • Create and manage your account.
  • Sign you in and provide access to your books.
  • Save your reading progress and bookmarks.
  • Process and confirm purchases.
  • Respond to questions and support requests.
  • Protect the app and website against fraud, misuse and security threats.
  • Send important information about your account or purchases.
  • Send newsletters or marketing emails if you’ve chosen to receive them.

If you subscribe to marketing emails, you can unsubscribe at any time.

We don’t need your information for purposes unrelated to providing and supporting our services.

4. Who we share your information with

Let’s be clear about this: we do not sell your personal information.

We may share the information needed to operate TEA Reader and our website with trusted service providers, including:

  • Payment providers: To process purchases and confirm payments.
  • Website hosting and email providers: To host our services and deliver emails.
  • Technical service providers: Where necessary to maintain, secure or troubleshoot the app and website.
  • Legal authorities: Where we’re legally required to provide information, or where disclosure is necessary to protect our legal rights or the safety of others.

We limit the information shared to what is reasonably necessary for the relevant purpose. Service providers may process information on our behalf in accordance with their applicable arrangements and legal obligations.

We do not give companies access to your personal information so they can market their products directly to you.

5. How long we keep your information

We keep your account information for as long as your account remains active, unless we need to retain certain information for a legitimate legal or business reason.

If you delete your account, we will delete or de-identify your personal information as applicable, subject to information we are legally required or permitted to retain.

For example, we may need to retain limited purchase records for tax and accounting purposes. Where this applies, we retain only what is necessary for the required period.

6. Your rights and choices

Your personal information belongs to you, and you have rights regarding how it is handled.

Under South Africa’s Protection of Personal Information Act (POPIA), and other applicable privacy laws where relevant, you may have the right to:

  • Ask us what personal information we hold about you.
  • Request a copy of your personal information.
  • Ask us to correct inaccurate or outdated information.
  • Request deletion of your account and personal information, subject to legal retention requirements.
  • Object to certain processing or withdraw consent where processing is based on consent.
  • Unsubscribe from marketing communications.
  • Lodge a complaint with the Information Regulator of South Africa if you believe your personal information has not been handled lawfully.

You can use our available account features or contact us at support@webcube.co.za to exercise your rights.

We may need to verify your identity before acting on certain requests.

7. Younger readers

Our books include young-adult stories and are written for readers aged 16 and over. There is no explicit adult content. If you are under 18, please make sure a parent or guardian is happy for you to use the app and to share the small amount of information it needs (your name and email). We don’t knowingly collect information from children under 16; if you believe a child under 16 has given us their information, please contact us and we’ll remove it. Parents and guardians can contact us at any time to see, correct, or delete their child’s information.

8. Keeping your information safe

We protect your information with measures such as encrypted passwords and secure (HTTPS) connections. No system is ever perfectly secure, but we work to keep your information safe and to act quickly if anything goes wrong.

9. Changes to this policy

If we make meaningful changes, we’ll update this page and change the “Last updated” date at the top. If the change is significant, we’ll let you know in the app or by email.

10. Contact us

If you have any questions about this policy or your information, email us at support@webcube.co.za or use our contact page.